Commissions

Terms of Service

  • Process
  1. Once the commission details are settled, I'll send you the payment invoice only once I’m able to start working on it.
  2. I'll show you the sketch of the commission and you can request revisions as needed.
  3. After the sketch is approved, I’ll continue working until the image is finished.
  4. I may show you more WIPs between the sketch and finished piece only if there's something I'm unsure about. However, you're allowed to request WIPs of your commission at any time, as long as the requests are at least 72 hours apart from each other.
  5. Once the finished commission is approved, I'll send you the full size resolution* on the formats requested.
* Full size resolution is around A4 at 300dpi (2480 x 3507 pixels) for illustrations and 2000x2000 pixels for chibis. It can be more or less depending on the aspect ratio I see fits the commission. If you want the commission in any specific aspect ratio/resolution, tell me at the beginning of the commission order. Note that resolutions significantly bigger than the one stated can cost an extra fee.
  • Payment
  • You can choose to perform the payment in the following ways:
    1) Full payment upfront
    2) Half of the payment upfront, and half once the sketch is approved
    In either case, I will not continue until the payment is received.
  • Payment will be made exclusively with Paypal invoices in USD currency. Please do not send me the money without using the invoice.
  • If you fail to pay after two weeks the invoice was sent without letting me know about the delay beforehand, I have the right to cancel your commission once you make the payment, which will be fully refunded, in case I don't have the time to work on it anymore.
  • Usage & Rights
  • You’re allowed to use the commission in any non-profit way you want. Commercial/profit use may have an extra fee, so ask me beforehand.*
  • I may post the finished artwork as well as any WIPs in any websites and use it to promote my commissions or myself. I will not sell your commission as prints.
    If you prefer your commission to be private (you don’t want me to post it anywhere), a fee of 30% over the total price will be applied.
  • I have the right to reuse unapproved sketches and compositions for other work. This only applies to sketches and compositions that were asked to be redraw in fully or not used in the finished commission. I wouldn't be using your character that appears in the sketch, only the pose and composition.
  • * Commercial use is when the image is used directly or indirectly in a lucrative way. Please note that this includes way more than selling it as merch or directly using it in a project to be sold , so if you're not sure if something falls under personal or commercial usage, please ask me first.
  • Revisions
  • I'll make only one big revision (as in, completely redoing the sketch) and up to 4 minor revisions in the sketch phase. Once the image is finished, I'll do up to 2 very minor revisions.
  • Further revisions will be charged an extra fee, depending on the complexity and amount of work to be redone.
  • If there is a mistake that was my fault (for example, missing a design detail that was clear in the reference), I’ll fix it and it won't count towards the revision. If the mistake was made because the information provided wasn't clear enough, it will count towards the limit as any other change.
  • After the commission has been finished and approved, no free revisions will be available, and paid revisions may or may not be possible.
  • Cancellation and Refund Policy
  • Cancellations are allowed at any time before payment. Once the payment was made, refunds will be given only for the percentage of work left to do. After the commission is finished, there won't be any type of refunds available.
  • In the case I don’t get responses in the middle of a commission for 3 months or more, there won't be any type of refunds available no matter the percentage of work completed, and I may not be able to continue with the commission at a later time.
  • If I have any problems that make me unable to finish your commission within a 3 months time frame after payment was made, I'll offer a full refund. The 3-months refund does not apply in the case the slow progress is because of the client's stagnant communication.
  • I retain the right to cancel the commission for any reason at any time before completion. In such case, you will get a full refund over the non completed commissions.
  • Files Storage
  • Once a commission is finished, approved, and delivered, I’m not responsible for the proper storage of the finished image, and may not be able to deliver it again in case it gets lost.

By requesting a commission, you accept you've read and agreed to the mentioned terms of service.